Legal

Policies and legal notices

Everything that governs ordering from us as a practice, using this site, and what happens to your information. Written to be read — if any of it is unclear, say so and we will rewrite it.

Practice agreements

Dispensing practice terms Your agreement as an Authorised Dispensing Practice: the portal, your online store, online sales profit and pay-outs. Online brand governance policy How practices may present, promote and sell our products online, and what needs our approval first.

Store policies

Terms and conditions The agreement between you and us when you use this site or buy from it. Returns and refunds When we accept a return, how we arrange it, and what happens if there's an adverse reaction. Shipping policy Processing times, delivery charges and tracking.

Privacy and data

Privacy policy What personal information we collect, why, who we share it with and how long we keep it. POPIA notice Our processing under South African law, including the health information in a skin assessment. Cookie policy Every cookie this site sets, what it does, and how to decline the optional ones. PAIA manual How to request a record from us under the Promotion of Access to Information Act.

Products and safety

Medical and product disclaimer What this range is, what the assessment is not, patch testing, retinoids and reactions.

Using this site

Accessibility What we have done, where we still fall short, and how to tell us something does not work. Intellectual property Who owns what here, what you may reuse, and how to ask for permission.

Registered name

Dermal Health Science (Pty) Ltd

Company reg.

2017/269563/07

VAT

4400279230

Registered address

60 Floresta Street, Lynnwood Glen
Pretoria, 0081
South Africa

info@dermalhealth.co.za

Careline

+27 (0) 12 004 1791